Web Design Process
Here's a guide to our web design process.
Step 1 - Defining The Brief
We'll ask you for your website requirements as well as information about your business, your customers and your goals.
Step 2 - Proposal and Quote
We'll prepare a quote for you detailing everything we've discussed. This quote will be a fixed price and will not change unless you change your brief/requirements.
Step 3 - What We Require From You
We'll ask you to read through our terms and conditions and sign a service agreement/contract. In the case of one-off payment sites a 50% down-payment is payable in advance to acknowledge that you accept the quote and our terms and conditions. In the case of a set monthly/pay monthly fee website a non-refundable down-payment will be due. Once your signed service agreement and payment are received we'll book your project in and let you know when we can start.
There will be a few things we will need from you to get started e.g. your logo (unless you have asked us to design one), images you want us to use in the design (unless you've asked us to source images or arrange for a professional photographer) and any content (unless you've asked us to provide the copy for your site).
Step 4 - Initial Design (Wireframe)
Based on your brief, we start with wireframes in colour, with images and placement text. We'll do this for desktop. Once you're happy with the desktop design we'll prepare wireframes for tablet and mobile.
It's important to be completely honest with us so that we know if we're on the right track at each stage of the design.
Step 5 - Coding the Design
Once the design is agreed, we'll start coding. At this point we'll ask you to supply the site content. Once coding is complete and we've fully tested the site we'll send you a link so you can see exactly how it will look when it's live on your desktop, tablet and mobile.
Step 6 - Launch
Once you're happy with the site, it's time to launch. The balance of payment will then become due. We'll send you any login details you might need to maintain your new website (if you've chosen a content management system) or package up your files if you are hosting elsewhere. We'll also ask you for a testimonial so we can add you to our portfolio.
Step 7 - Site Support and Maintenance
If you have a CMS you'll be able to add, delete, edit content and pages — however we're still available if you require support.
Our support plans cover everything from regular updating to a one off site edit. Whenever you need support you can choose between either purchasing support time "as you go" or investing in a support plan with a set number of support hours per month (hours not used are carried forward to the next month).