Web Design Process
Here's a guide to our web design process.
Step 1 - Defining The Brief
We'll ask you for your requirements and put together a brief which will detail your website needs.
The more information we have the more likely we are to hit the mark the first time so we'll ask you lots of questions about your business, your customers and your goals.
See our website design questionnaire for the questions you'll be asked.
Step 2 - Proposal and Quote
We'll prepare a quote for you detailing everything that we've discussed. This quote will be a fixed price and will not change unless you change your brief/requirements.
Step 3 - What We Require From You
We'll ask you to read through our terms and conditions and sign a service agreement/contract. A 50% down-payment is payable in advance to acknowledge that you accept the quote and our terms and conditions. Once payment is received we'll then book your project in and let you know when we can start.
There will be a few things we will need from you to get started e.g. your logo (unless you have asked us to design one), images you want us to use in the design (unless you've asked us to source images or arrange for a professional photographer) and any content you have (unless you have asked us to provide the copy for your site).
Step 4 - Initial Design (Wireframe)
Once we have created an initial design based on your brief we'll send you a web address to visit so you can view the design. It's important to be completely honest with us so that we know if we're on the right track.
Based on your feedback we'll refine the design until you are completely happy with the styling and layout. Next we'll move onto the internal pages if the layout's to be different.
Step 5 - Coding the Design
Once the design is agreed, we'll start coding. At this point we'll ask you to supply the site content. Once coding is complete and we've fully tested the site we'll send you a link so you can see exactly how it will look when it's live on your desktop, tablet and mobile. At this point you'll be invoiced for a further 40% of the payment.
Step 6 - Launch
Once you're happy with the site, it's time to launch. The balance of payment will then become due. We'll send you any login details you might need to maintain your new website (if you've chosen a content management system) or package up your files if you are hosting elsewhere. We'll also ask you for a testimonial so we can add you to our portfolio.
Step 7 - Site Support and Maintenance
If you have a CMS you'll be able to add, delete, edit content and pages — however we're still available if you require support.
Our support plans cover everything from regular updating to a one off site edit. Whenever you need support you can choose between either purchasing support time "as you go" or investing in a support plan with a set number of support hours per month (hours not used are carried forward to the next month).